PT Jamkrindo is prepared to tackle the challenges of 2021. This year presents twice the challenges—not only the ongoing disruptions and rapid changes in the industry but also the prolonged impact of the COVID-19 pandemic.
PT Jamkrindo’s President Director, Putrama Wahju Setyawan, stated that the company is ready to face these challenges by fine-tuning and consolidating its business strategies to maintain sustainable performance in 2021.
“Our strategy focuses on prudent portfolio management to sustain profitability and ensure financial and operational stability. We will enhance integration with our parent company, collaborate with other holding members, and strengthen internal consolidation,” Putrama explained during the National Coordination Meeting held virtually on February 1-2, 2021.
Despite the economic downturn in 2020 due to the COVID-19 pandemic, PT Jamkrindo managed to deliver a solid performance. With expectations of an economic recovery this year, the company has set ambitious financial growth targets in its 2021 Work Plan and Budget (RKAP). Earnings Before Tax (EBT): Up 37%, Net Guarantee Fee Revenue: Up 37%, Claims: Up 15%, Investment Income: Down 1%, Assets: Up 16%, Liabilities: Up 1%, Equity: Up 1%.
To improve human resources, PT Jamkrindo is implementing several key initiatives, including: Employee self-service systems, Competency dictionary programs, Talent management initiatives, Online learning platforms, Digital mindset transformation
In terms of corporate governance, the company has adopted an anti-bribery management system and risk management framework to ensure transparency and accountability.
Since August 2020, PT Jamkrindo has been actively promoting the AKHLAK core values—Amanah (Trustworthy), Kompeten (Competent), Harmonis (Harmonious), Loyal, Adaptif (Adaptive), and Kolaboratif (Collaborative).
The company has conducted extensive internal socialization of these values, starting from the board of directors to all employees across work units. Several initiatives have been implemented to reinforce corporate culture: October: Social media content creation, interactive Instagram quizzes, AKHLAK vlogs, and self-affirmation quotes, November: Activation programs such as Cross CEO Talks for all employees.
PT Jamkrindo is undertaking strategic initiatives to ensure long-term sustainability : Portfolio Restructuring Improving portfolio management to eliminate potential losses, Business Model Enhancement Strengthening non-program products to boost company positioning. Technology Integration Automating processes to improve efficiency and effectiveness, Stronger Governance and Risk Management Implementing a robust risk management framework based on prudential principles, including the Three Lines of Defense and Four Eyes Mechanism, Enhancing Competitiveness Improving business competencies and leadership skills to maintain market dominance, Strengthening internal consolidation and collaboration within the holding ecosystem, Utilizing data analytics for better business decision-making.
PT Jamkrindo’s 2021 strategy includes economic and social value creation initiatives for Indonesia’s financial sector, such as: Debt collection from guarantee fee receivables to the government and guarantee recipients, Operational efficiency and cost reduction, Focusing on government guarantee programs, including KUR (People’s Business Credit) and PEN (National Economic Recovery Program), Expanding marketing networks nationwide, Increasing the number of MSMEs covered under guarantee programs, Automating business processes and introducing innovative retail market products.
Recognizing the significance of digital transformation, PT Jamkrindo is focused on: Integrating operational applications with business functions, Enhancing IT maturity levels, Implementing technology-driven marketing integration, Investing in low-risk assets, such as deposits and government securities (SBN), Collaborating with the parent company on portfolio management.
By leveraging these strategic initiatives, PT Jamkrindo aims to maintain its leadership in the credit guarantee industry while supporting national economic recovery and ensuring long-term business sustainability.